Chain of custody software for freight forwarders and 3PLs.
Every client's consignments in one operational record — who held the goods, where
they are, what was agreed at each handover — while each client sees only its own freight and
can infer nothing about anyone else's.
A forwarder or third-party logistics provider sits between shippers, carriers, agents and
consignees. When a consignment is late, damaged or disputed, the question is always the
same: who had it, when did responsibility pass, and what can you prove? The answer is
usually spread across carrier portals, email threads and signed paper that someone has to
reconstruct under time pressure.
The second problem is separation. You need a view across every client you act for. Each
of those clients must see only their own shipments — and most multi-client visibility
tools solve the first half by quietly weakening the second.
Custody is recorded as a chain of handovers on the shipment rather than a status field that gets
overwritten. A gap in custody shows as a gap. Each handover is proposed by one person and
approved by another — the person who proposed a transfer of responsibility cannot approve
it themselves — so the record reads as the two-step control it claims to be.
Replaces
Signed paper proofs of delivery and email confirmation threads
Produces
An attributable record of every handover, with an append-only audit trail
CapabilityAgency
Multi-client visibility without mixing client data
With Agency you act on behalf of named client organizations. Each client is the owner of
its own operational record from the first row written, and that separation is enforced in
the database, not by what a screen chooses to hide. A client that leaves takes a complete
history and none of anyone else's.
Your cross-client reporting stays with you. It is never surfaced to an individual
client, because with a small book of clients a principal could subtract its own figures
from an aggregate and recover a competitor's.
For
Forwarders, NVOCCs and 3PLs acting for several shippers
CapabilityIncluded
Shipment tracking from the sources you already have
Consignments are journeys made of legs and checkpoints. Tracking arrives from DHL, FedEx,
UPS, Maersk, Hapag-Lloyd and CMA CGM with your own carrier accounts, from your own GPS
trackers, or from vehicle telematics such as Motive. The carrier and Motive connections are built from
published specifications and have not yet run against a live account, so the first connection
is checked with you during onboarding. Every position carries the time its fix was taken, so nobody routes a
decision on where a truck was four hours ago. Checkpoints can be recorded from a phone's
browser.
Includes
Live shipment map · temperature, humidity and shock readings from trackers · alerts raised on the shipment they concern · a fingerprint of each document, recorded against the movement
Connects to
DHL, FedEx, UPS, Maersk, Hapag-Lloyd and CMA CGM, available on request using your own carrier accounts · Motive webhooks (carriers and Motive: not yet run against a live account) · any device that can post to a documented ingest · REST API (air waybill and flight tracking: not connected yet)
One view across active consignments.Demo tenant — the companies and data shown are fictional.
CapabilityIncluded
Bring your data in without a big-bang migration
Shipments, parties and purchase orders import from a spreadsheet or an ERP export; where you
also run a warehouse on Cargovate, suppliers' X12 856 ship notices arrive as expected
receipts. Every import is previewed first — new,
updated and unchanged, row by row — and running the same file twice does not duplicate
history, because in practice the same file will be run twice.
Can each of our clients see only their own shipments?
Yes. With the Agency capability you act on behalf of client organizations while each
client's records stay separate, enforced in the database rather than by screen filters.
Cross-client reporting stays with you.
How is chain of custody recorded?
As a sequence of handovers on the shipment: who held the goods, when responsibility transferred
and on whose authority. One person proposes a handover and another approves it; the
proposer cannot approve their own.
Do we have to replace our TMS or carrier portals?
No. Shipments and parties import from spreadsheets and ERP exports, and positions arrive
from your carrier accounts (DHL, FedEx, UPS, Maersk, Hapag-Lloyd, CMA CGM) and from telematics; those connections are built from published specifications and have not yet run against a live account. Air waybill tracking is not connected yet.
Re-running an import does not duplicate history.
Is it priced per user or per shipment?
No. A banded platform license plus a license per optional capability; nothing is
metered per user, per shipment or per import. See pricing.
Can it run inside our own infrastructure?
Yes — in our managed cloud, on your own servers under license, or fully air-gapped. See
deployment.
See it against your own consignments.
A working session with your shipment data and your client structure, not a slide deck.
